The item was smudged while making it. The picture quality i sent was great but when recieved on item i purchased it looked shadowed and smudged. Glass quality was poor also. When i complained i was given a 4.99 refund.
I was so excited to see it when it arrived. Husband loves it. Will make future orders for him.
I have to be honest, I was disappointed at the quality of the etching. I order the same glass a year ago and the etching was much better. I sent a high quality resolution photo and you can barely see the photo. I don’t plan on giving this as the gift I had intended.
The glass was beautiful and the picture was exactly what I sent, but they left the name off of it.
This was awesome! Great working with you and quick delivery!!
Image was faithfully etched on the rocks glass. This made for a hysterical gift.
Absolutely love the finally product!! The etching is very well done. I was a bit disappointed to see how small the glass was; in my mind I thought it would be larger. That said, I’m still elated with this gift. Thank you very much
Very good, etching looks great, arrived in time. Will use this company again.
I don’t usually write reviews but wow. I asked for a challenging etch of my dog & the background of the picture and it was so beautifully done. Super detailed and showcases exactly what I wanted. Got here pretty quick, two weeks ish!
I ordered a low ball looker for a friend's birthday with a picture of him and his name. The image printed on the glass was super clear and well done. The process of ordering and sending the picture was pretty easy and the package arrived on time. Would recommend to anyone!
The glasses came out great. The pictures in the glasses were pretty much what I send them. I would recommend to send them pics that were taken with a real camera versus pics taken via a phone cuz I did see more detail in the glasses with those types of pics than the ones I send with an iPhone pic. Only took one star out cuz well unfortunately when I did email my pics to the email provided to me no one responded to my questions. I had to contact the chat support on their website which they responded within 24 hours but still didn’t answer my questions. All they said was they will contact that person and have them get back to me but that person never did. Then maybe 2 weeks later after I paid I got the glasses in the mail and thank god they were what I expected them to look cuz I was ****** no one answered my questions. Two things make a good service: communication and a great product. The product was great but the communication needs a lot of work
Fantastic! I didn’t expect it to be as amazing as it turned out!
My dad loved it and they also follow your requests perfectly. For example I wanted no text and no text was given to me. Also they followed what I wanted the image to focus on, example a monument in the background and my dad and me.
The glass is a Christmas gift so it hasn't been used yet, but I can attest to it being well made. I kind of wish the etching were a bit deeper so the image was easier to see, but it's still great and such a fun gift. I can't wait to give it to my husband!