Frequently Asked Questions

How do I personalize a watch?

Add your message, a date, or his initials on the product page, and we engrave it on the caseback so it stays hidden until he turns the watch over. Personalization is free on every watch.

Are the wood watches real wood?

Yes. The Timber Tribute and Love Links watches are made from genuine wood like walnut, sandalwood, and bambo, so each one has a slightly unique grain. They are lightweight and comfortable for daily wear.

What is a good anniversary watch?

The Luxury Anniversary Watch places a star map of your special night under the dial, and any watch can be engraved with your date on the back. Both make the anniversary part of the gift.

Can I get the watch sized or adjusted?

Leather-strap watches fit most wrists out of the box, and the wood link watches include removable links so a local jeweler can size the band. Sizing details are on each product page.

How long does shipping take?

Many products ship within 1-2 business days from our facility in Monroe, CT and typically arrive within a few business days depending on your location. Some products can take longer in production, so for the most accurate shipping time on this item, see the estimate displayed beneath the add to cart button. Expedited shipping options are also available at checkout.

What is your return policy?

Because every item is custom-made and personalized just for you, we cannot accept returns on personalized items. However, if your item arrives damaged or with an error we made, we will replace it at no cost. Just reach out to us at support@groovyguygifts.com, or via live chat during our business hours, and provide your order number and a photo and we'll take care of it.

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