Frequently Asked Questions

What can I put inside a personalized keepsake box?

Anything worth keeping: military medals, a graduation tassel, wedding mementos, letters, photos, or a pet's collar and tags. Most boxes come with a soft lining and a lid that keeps small items secure.

Can I choose the engraving on a keepsake box?

Yes. Most boxes support a name, initials, dates, or a short message, and several styles have a dedicated spot for a monogram or crest.

What is the best keepsake box for a retirement or military gift?

The Military Retirement Keepsake Box and Retirement Keepsake Box are both sized and styled for medals, patches, and service memorabilia.

How long does shipping take?

Many products ship within 1-2 business days from our facility in Monroe, CT and typically arrive within a few business days depending on your location. Some products can take longer in production, so for the most accurate shipping time on this item, see the estimate displayed beneath the add to cart button. Expedited shipping options are also available at checkout.

What is your return policy?

Because every item is custom-made and personalized just for you, we cannot accept returns on personalized items. However, if your item arrives damaged or with an error we made, we will replace it at no cost. Just reach out to us at support@groovyguygifts.com, or via live chat during our business hours, and provide your order number and a photo and we'll take care of it.

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